Relationship tracking
See every candidate relationship as one timeline — messages, emails, meetings, and decisions in order, with the engagement and sentiment read alongside.
What relationship tracking does
Every interaction your team has with a candidate lives in one place. The Quantum Club assembles messages, emails, meetings, pipeline stage changes, and submitted scorecards into a single chronological feed per candidate, so you read the relationship as a story rather than reconstructing it from scattered tools. This is Candidate Relationship Intelligence — the Candidate Intel tab in your Partner Hub.
Tracking is scoped to your company. You see the candidates who have applied to your roles, and only your team's view of them.
The unified timeline
Open any candidate and you get one feed that merges every source of contact:
| Source | What appears |
|---|---|
| Messages | Each message to or from the candidate, with direction |
| Emails | Subject and preview, with direction |
| Meetings | Interviews and calls held in Quantum Meetings |
| Stage changes | Every advance, hold, and move on the pipeline |
| Scorecards | Submitted interview feedback |
Because the timeline pulls from the same records your pipeline and interviews already write to, it stays current without anyone maintaining a separate log.
Engagement and sentiment
Alongside the timeline, the platform reads the shape of the relationship:
- Engagement score — how active and responsive the relationship is, based on the interactions above.
- Sentiment trend — the direction of recent contact, summarized as warming, cooling, or stable, with the underlying points plotted over time.
- Optimal outreach timing — the day and hour your past exchanges with this candidate have landed best, so a follow-up reaches them when they tend to respond.
Signals inform, they do not decide
Engagement and sentiment are a read on the relationship, not a verdict on the candidate. Use them to decide who needs attention and when — then open the timeline and read the actual exchange before you act.
Warm reactivation
Strong candidates who went quiet are easy to lose. Warm reactivation flags a relationship that has cooled but still has signal worth re-opening — someone you invested in who deserves a deliberate check-in rather than a cold restart. The flag points you to the moment; the timeline gives you the context to pick the thread back up.
How it ties into hiring
Relationship tracking is the connective layer under the pipeline, not a separate workflow:
- Pipeline writes every advance, hold, and decline into the timeline as it happens — see Manage your pipeline.
- Interviews add meeting records and scorecards to the same feed — see Run interviews.
- Club AI matching uses the structured signals your team records, so a richer relationship history sharpens future shortlists — see Understanding Club AI matching.
The result is that the decision to advance, wait, or re-engage is made with the whole relationship in view.